riva

Auto and Mobility Personal

You become richer with every journey you take. Whatever stands in your way of enjoying your vacantion is one phone call away, and you...can keep relaxing.

Your car

Your day is better when things run smoothly. Whatever the issue with your vehicle, our specialists are ready to solve it, so that you can go back to what you were doing as soon as possible.

24/7 information call centre

More often than not, the answer to your problem is a missing piece of information. You can call us for basic advice – it will help you continue your journey or ask for expert assistance.

Towing services for cars and motorbikes

Alarm centre for any events related to your car or motorbike. Because we understand how important it is to reach your destination safely, we will send you an expert to help you fix the issue on the spot or tow your vehicle to a service centre. Anywhere in in Romania and the Republic of Moldova, in the shortest of time.

Towing services for buses and trucks (heavy-duty vehicles)

Alarm centre for any events related to your bus, truck or any type of heavy-duty vehicle. We know it is crucial that the passengers or goods you carry safely reach their destination in due time, which is why we will dispatch an expert to help you fix the issue on the spot or tow your vehicle to a service centre in the shortest of time.

Dispatching an expert for on-the-spot repair

A lot of the issues you may be having with your vehicle can be solved on the spot, thus avoiding the need for a service check-up. You call us, we identify the cause of your problem, and then we dispatch a specialist who will fix it on the spot, so that you can be on your way.

Organising a means of transportation for travel continuation or return (taxi and/or bus, train or airplane tickets)

Should your car need service work and your trip cannot be delayed, we help you continue your travel with the most suitable means of transportation, so that you reach your destination in time.

Car rental

If the repair work on your car is taking more than you expected, we provide you with a rental car so that you can continue your activity as you normally would.

Accommodation

Wherever your car issues may surprise you, we will make sure that you and your passengers have the best accommodation until you can continue your journey.

Vehicle repatriation

If you cannot drive your car back home, we take over the transport and all the procedures related to it.

Concierge services

Your car is not damaged, but it needs service work, and you don’t seem to find the necessary time for that. We can assist with a dedicated driver who will take your vehicle to the service for check-ups, reports, seasonal tyre replacement and minor repairs.

Tyre replacement on the spot

Many tyre-related issues can easily be fixed on the spot. You contact us about it, and a specialist will be with you shortly to help you with the replacement.

Secure parking

If your car cannot be momentarily admitted to the service, we provide secure parking areas, where safety of your vehicle is guaranteed 24h/24.

Expert technical evaluation

Whatever car issue you may be experiencing, we will dispatch an expert to evaluate the damage and advise you on the measures you have to take.

Annulment of irreversibly damaged vehicles

If your car has suffered major damage following an incident, we will assist you with all annulment-related procedures.

Recovery and transport of stolen vehicles

If your car was stolen, we take over all the necessary arrangements for its recovery and transport back to you.

Auto and Mobility Business

We know that "Business travel" means efficiency but also comfort, which is why we have an extensive network of travel agencies through which we can make sure that you have to focus only on business .... we, on travel.

Your business

Planning and managing a company's activity is a significant responsibility. Some of the factors that you have to consider also include the unforeseen situations. They are not only a heading in a budget, but real incidents, which can cause loss of resources, thus disturbing the daily course of your business. For 25 years, we have been working together with companies from various fields and we make sure that their employees carry out their daily activities in normal parameters, so that their work is not disturbed by unforeseen incidents.

Call center

Our alarm station is the central point of the services destined to you and your clients or employees. Our team of coordinators receives notifications regarding the problems you are facing and takes every emergency with the highest priority, so that you may be given a solution as quickly as possible.

Carpark management

By car park management services, we take over from you the responsibility of the activities related to the maintenance of your company fleet. This means that we deal with maintenance works, with technical inspections and their records, with the various authorizations that you need, with the renewal of insurance and with preparing the documentation for accident files.

Car servicing

You inform us of any incident related to the company cars and we establish with an expert if the failure you are facing can be remedied on the spot. In the shortest time, that expert will arrive wherever the vehicle is immobilized, and will carry out the necessary work so that you can continue your activity unhindered.

Towage

In case your company vehicle cannot be repaired on the spot, we are sending to you, anywhere in Romania or in the Republic of Moldova, an expert who will assist you in towing the vehicle to the car service unitas soon as possible.

Taxi

In the event of a traffic accident that makes you unable to use the company car anymore, we help you to continue your journey in a taxi. Your car goes to the car service unit, and you move on to the activities you had planned.

Replacement vehicle

If the repair of the car that you use for business purposes takes longer than you expected, we put at your service a rented vehicle so that you can continue your activity normally.

Ticketing

If the car that you use for business purposes is immobilized on the route – during a delegation in the country, for example – and needs repairs in the car service unit, we step in to help you continue your journey in the best conditions. We provide you train, coach or plane tickets, so that you arrive at your destination as soon as possible, and we provide you with optimal accommodation conditions when necessary.

Concierge services

The car of the company is not immobilized, but it needs visits to the car service unitfor revisions, acknowledgments, seasonal changes of tires and minor repairs, and your employees do not have the time necessary to carry out these travels. We can help you by providing you with a driver who will carry out these activities for you.

Car repatriation

In situations when you cannot drive the car that you use back to the company’s office, we arrange transport for you and take care of all the formalities regarding the repatriation process.